Contact us about FREE counseling · Contact us about FREE counseling · Contact us about FREE counseling·
Contact us about FREE counseling · Contact us about FREE counseling · Contact us about FREE counseling·
Our aim is to provide resilience, inspiration, strength and education for first responder heroes to move from survive to thrive.
Resilience through educational training offerings, including workshops focused on:
Public Safety Telecommunicators (911 dispatch professionals)
Law Enforcement agencies
Fire, EMS and public safety departments
Specialized response teams (SARs, K9, etc.)
Inspiration and strength through counseling offerings, including:
1-1 individualized support sessions
Critical incident debrief (individual or team-based)
The RISE Team
Gillian Rodriguez, MA, LPC
Specializes in:
Traumatic Grief
Moral Injury
Suicide Ventions
Critical Incident Debrief
Loss of a partner
Mass Casualty Events
Loss of a K9 partner
David Rangel, MA, LPC-Associate
Supervised by Dr. Shawna Corley, Phd
Specializes in:
Background as combat medic & paramedic professional
Veterans
Trauma & Grief
Men’s Issues
Angela Polcyn, MS, MA, LPC-Associate
Supervised by Johanna Montenegro, MA, LPC-S
Specializes in:
Complex Trauma
Grief
Existential Distress
Decolonial & affirmiative care
Bethany Hofman, MA, LPC-Associate
Supervised by Johanna Montenegro, MA, LPC-S
Specializes in:
Eye Movement Desensitization & Reprocessing (EMDR); Individual and Group
Trauma, Grief & First Responders
ADHD
Resources
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Veterans Crisis Line — Free, confidential, 24/7. Dial 988 then press 1, text 838255, or use online chat. Available to anyone experiencing mental health-related distress. Texas Health and Human Services
Texas Veterans Commission – Veterans Mental Health Department — Statewide connection to counseling referrals, free trainings (with CEU credit), and veteran-specific programs including justice-involved veteran services. Their searchable resource directory is excellent for client referrals. Texas Veterans Commission
Military Veteran Peer Network (via TexVet) — TVC-certified peer service coordinators placed within local mental health authorities across Texas, providing direct peer-to-peer support and warm handoffs regardless of discharge status. TexVet
Steven A. Cohen Military Family Clinic at Endeavors – San Antonio — Low/no-cost outpatient care for veterans and military families; statewide telehealth available.
South Texas Veterans Health Care System – Mental Health — Regional center of excellence; veterans in acute suicidal crisis can receive free emergency care at any VA or community facility under the COMPACT Act, even if not enrolled. VA.gov
Warriors Heart — 42-day private residential treatment for addiction and PTSD exclusively for the "warrior class" — located in Bandera, essentially in your backyard. Warriors Heart
PTSD Foundation of America / Camp Hope — No-cost, 6–9 month interim housing and peer support program in Houston, with a San Antonio outreach chapter hosting peer groups. Ptsdusa
Make the Connection — VA's video/story platform; hundreds of veterans sharing recovery stories, searchable by era, branch, and issue. Great vlog-style resource.
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Fire/EMS Helpline – NVFC "Share the Load" — 1-888-731-3473. Helpline and support program from the National Volunteer Fire Council, designed for volunteer and combination departments as well as career members, with a directory of vetted behavioral health professionals.
Texas State Association of Fire Fighters Peer Support — IAFF-trained peer support team members from all six Texas districts, providing behavioral health and addiction support to active and retired firefighters, and available to assist Texas locals after potentially traumatic events. Tsaff
IAFF Behavioral Health Program — Behavioral health awareness, peer support, and resiliency training, including free behavioral health skills training for recruit classes at IAFF-affiliated departments. IAFF
IAFF Center of Excellence — Residential treatment facility specializing in PTSD and other behavioral health challenges exclusively for professional firefighters, paramedics, and dispatchers. Treatment is completely confidential; staff cannot discuss treatment with anyone, including the member's fire department or local. IAFFLocal22healthplan
Firefighter Behavioral Health Alliance (FBHA) — Behavioral health workshops for fire, EMS, and dispatch organizations with a strong emphasis on suicide prevention, plus a directory of behavioral health professionals, a confidential self-assessment tool, and the most recognized source of validated fire service suicide data. Founded by a retired fire captain who is also an LPC — a nice point of connection for your trainings. Ffbha
First Responder Center for Excellence — National Fallen Firefighters Foundation affiliate providing behavioral health education, prevention materials, and resources for the fire service.
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COPLINE — 1-800-267-5463. Confidential 24-hour hotline answered by retired law enforcement officers; no recording, no tracing. UNT Dallas
Texas Law Enforcement Peer Network (TLEPN) — Free, anonymous, statewide app-based peer support run by the Caruth Police Institute at UNT Dallas; accessible via MyTCOLE access code or by phone at (972) 336-1314. Police1
Texas Blue Chip Program — No-cost, anonymous counseling and psychiatric care for Texas officers; no identifying information is ever shared with their agency. Now statewide via the Meadows Institute. Mmhpi
First H.E.L.P. (formerly Blue H.E.L.P.) — Honors first responders lost to suicide, supports surviving families (including Camp April, a cost-free children's camp), and provides education from recruit to command level. First H.E.L.P.
TMPA Wellness Resources — Texas Municipal Police Association's curated wellness hub, including a screening/referral line at 833-367-4689.
Texas Tactical Police Officers Association – Mental Health page — Texas-focused directory including F1RST (North Texas comprehensive wellness program) and retreat-based programs.
VALOR Officer Safety and Wellness Program — DOJ-funded free training, toolkits, and wellness resources.
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Fire/EMS Helpline – NVFC "Share the Load" — 1-888-731-3473. Run by the National Volunteer Fire Council; helpline plus a curated collection of support resources. United EMS Workers
Safe Call Now — 1-206-459-3020. 24/7 line staffed by first responders for first responders and their family members, covering mental health, substance abuse, and personal issues. United EMS Workers
The Code Green Campaign — Mental health advocacy and education org serving all first responder types; their resource database lists first-responder-competent therapists state by state, including Texas. Codegreencampaign
Warriors Research Institute – Baylor Scott & White — Confidential one-on-one telehealth treatment using evidence-based care for emergency responders and veterans, delivered statewide from Waco (also listed via TexVet). TexVet
STRONG STAR — UT Health San Antonio-led research consortium developing and delivering trauma treatments for military personnel, veterans, and first responders — a strong local option for evidence-based PTSD treatment trials. Strong Star
FR Health / First Responder Wellness — Confidential wellness, resilience, and treatment services for fire, EMS, corrections, and dispatch nationwide, including virtual support groups. First Responder Wellness
EMS1 Health & Wellness section — Ongoing articles, columns, and first-person Code Green stories; a good "blog" style resource for students and trainees.
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NENA Wellness Continuum — The National Emergency Number Association's comprehensive wellness initiative for the 9-1-1 industry — professionals, resources, standards, and training focused on personal wellness. Those911girls
911 Training Institute — Founded by licensed mental health professional Jim Marshall; equips dispatchers to safeguard their own resilience and master calls involving mental crisis and suicide risk. Withinthetrenches
The Healthy Dispatcher — Dispatcher wellness and PSAP leadership training, articles, and blog posts by a board-certified stress management consultant; author of Dispatcher Stress: 50 Lessons on Beating the Burnout. Thehealthydispatcher
911der Women — Quarterly virtual workshops built on four pillars including mental health, plus the "Her Voice" blog featuring dispatcher wellness stories. 911 Wonder Woman
Within the Trenches Media — Long-running podcast by a former dispatcher (home of the #IAM911 movement) with a curated dispatch resources page.
Help for the Headset — Dispatcher-created wellness site with an outside resources directory covering support groups, coaching, and NENA/APCO wellness links.

